Refund & Cancellation Policy

Effective Date: August 17, 2026

At PB SERVICES LTDA, we want you to be completely satisfied with your purchase. If for any reason our digital products and platforms do not meet your expectations, we offer a full refund within 30 days of your original purchase date.

To request a refund, simply send an email to support@pbservicesltda.com. To help us process it immediately, please include:

• The exact email address used for the purchase.
• Your order number or the full name on the credit card.

Please contact our support team directly before opening a dispute or chargeback with your bank or credit card company. Bank disputes can take up to 90 days to resolve and involve unnecessary bureaucracy. By contacting us directly at support@pbservicesltda.com, our team will process your refund within 24 hours, making it the absolute fastest and easiest way to get your money back.

Once our team processes your refund, you will receive a confirmation email. A credit will automatically be applied to your original method of payment. Please allow 5 to 10 business days for the funds to officially appear on your bank or credit card statement, depending on your financial institution's processing times.

If your purchase includes a recurring subscription, you may cancel it at any time by contacting our support team. Cancellation will immediately prevent any future charges. Please note that past charges that fall outside the initial refund window are non-refundable.

For any questions regarding a charge on your account, please reach out to us. Remember that authorized charges from us will appear on your credit card statement as PB SERVICES.